Why this site is made with .net extension, why not .com?

A Great Question, because 2Checkoutsucks.com is already registered by non other then 2Checkout, Inc. lol... this is because they know they really sucks.

Scary Stories on Internet about 2Checkout.
(if you wish to share yours, please email us at "help@2checkoutsucks.net")

Here is comments of Mr. Robert Butler, a guy who is also ripped by 2CO.

Here's my nightmare with 2checkout.com...

Customer placed a $49,000 order. Later that day it passed 2CO fraud review.
This was my indication that the order was good and the following day I initiated the process of filling the order. Three days later, after the order had been sent off to the customer, I called 2CO because I was concerned that the payment hadn't been processed. Larry assured me that although it hadn't made this week's payment cycle it would certainly be on the following week's. He further assured me that the payment was guaranteed as it had been approved by the bank.

An hour or so later I received notification via email that the order had been canceled by 2CO and refunded to the customer. As a consequence of this action I am now left scrambling trying to recover the goods which will not only cost me to have returned, providing I am able to do this, but I am also out of pocket the potential profit from the sale.

2CO website states: "... accounts whose sales level drastically rises, will be subjected to our account verification process. This process is typically done through voice verification with the end user of the service or product.
While this process is usually seamless, difficulty in verifying the legitimacy and status of your account can result in the delay of your initial payments."
Notice that it says this can delay payments, not cancel orders. Did 2CO, in fact, try to notify the end user to verify the order? If so, what was the result? No answer. If not, why not? Why was I not notified immediately rather than several days later, after I had shipped the order? 2checkout.com has been unable or unwilling to answer these questions.

I have been a customer of 2CO for a number of years. Now I'm an ex-customer. I would caution anyone considering using their services to do so at their own risk.

Robert Butler

Source of this Story

Lyle also had a bad experience (which was expected from 2CO)

Never Use 2Checkout!

Hi All,
That's it. After being with 2CheckOut.com for 2 years I've had enough! One of my payments didn't turn up (May 16th 2005) so I called in. I was made to wait over 20 days, and phoned in over 8 times leaving countless messages that were completely ignored. I was accused of lying and treated very badly. The payments department was extremely rude and patronizing (I wont name names, but if you end up talking to someone their who's name begins with a 'P' prepare to be insulted). When I asked to make a complaint I was either forwarded to an empty voicemail or disconnected. Not having the payment made things very difficult financially. Finally a Vendor support agent started dealing with my request and contacting the payments department on my behalf (it was a miracle I got through to her, the others didn't seem to have a clue, thank you 'GS'). Finally after a month they got back to me saying it was an error in my banking details and it was my fault. I went over things with them and proved that all my details were entered correctly. After all they have been sending me payments for over 2 years! Talking with my bank they said that the way they were sending the details were in correct (I'm international). When I contacted the payments department about this (after many attempts to get hold of the payments department) she gave me more abuse over the phone being extremely rude. I still have not received the payment. I've changed card processors and will no longer deal with a company that talks to customers in such a way and says they have no one who deals with merchant complaints.

As you could probably understand this has left me in a very bad mood.

I've now recommend to all my customers not to use 2CheckOut. It's such a shame as in the old days they used to be quite good.

I wont say who I changed to so I can't be accused of promoting another company. But with proper merchant accounts going so cheaply these days it's mad to have anything less.

Anyone else got a similar experience? I've seen a few posts when searching. They kept telling me that they never get any complaints (I don't believe that for a second!)


Lyle

P. S. I have made an official complaint with BBB online. If you've had a bad experience, I suggest you do the same.

Source of the Story